neo + klaviyo
Neo audits your email and SMS program, and judges it on the second order.
Klaviyo flows, campaigns, lists, forms and SMS, synced by Creaboost several times a day, next to your store’s customers. Neo scores each flow, plans next month’s calendar and writes the copy. It sends no message.
The whole program, from the first email to the second order.
Neo reads Klaviyo with the store: a flow is judged on the customers who come back, next to the revenue it claims.
Get customers to buy again →flows
Each flow scored 0 to 5
Welcome, cart, abandoned checkout, post-purchase: Neo scores each flow and draws the flow map.
campaigns
Sends by engagement tier
Active, warm, cold: the cadence of each segment, and what each campaign brought in.
deliverability
Sender reputation
Domain authentication and complaints, to keep under 0.1% per send.
lists
List growth
Sign-ups, forms and SMS subscribers, month by month.
store
The second order
The first-to-second-order rate, read in Shopify by cohort, subscription status and discount code.
what you can ask
Three questions Neo handles on Klaviyo.
freshness and limits
Synced several times a day, with no sends.
freshness
Several times a day.
Klaviyo comes in through Creaboost’s syncs. Neo tells you how recent the numbers are.
rule
Attributed revenue ranks.
Klaviyo claims part of the sales other channels made. Neo uses it to rank your flows, and judges the program on the second order.
read-only
No message sent.
Neo writes the copy and the calendar; your team schedules the sends in Klaviyo.
Neo puts Klaviyo next to your store.
See your email program judged on the second order.
Book a demo: Neo reads Klaviyo and your store in front of you, and scores your flows.